Deployment Architecture for Jodo C3
Articles
- PRI terminated at Local Contact Center/Office and Jodo Cloud instance at Data Center
- PRI/SIPs in Data Center, Agents in different office locations connected over MPLS/VPN over broadband
- PRI/SIPs to share telecom resources between Contact Centers with multiple business processes, working from multiple offices
- PRI/SIP Trunk + Jodo Media Server at Office/Call Centre location and data on Jodo cloud
- PRI/SIP Trunk at Data Center with call routed to Home-based agents on Landline/Mobile phones with data on Desktop/Laptop/Tablet
- PRI/SIP Trunk at Data Center with call & data routed to Home-based agents on VOLTE Tablet/Mobile with SIM card