Used to obtain real-time status of Jodo users. Also, used to allocate data after check user status.
Use Case:
This API is used by CRM / Business Application to get real-time status of Jodo user. It should be called before call disposition API. Based on status, CRM / Business Application can take next action – push new data for processing / calling.
User Input Parameters:
Node
M/O
Data type size
Value
Description
method
M
Text
userStatus
Unique Command for JSON Request. (This method value cannot be changed)
apikey
M
Text
test_org
Unique key assigned to an organisation. (API key will change per client organisation)
servicekey
M
Text
VoiceProcess
Unique key map to the process. (This service key will change per client process)
loginids
M
Text
[“rupesh.v@avhan.com”,”t est@avhan.com”],
Jodo user login id
reqdatetime
M
DateTime
2018-11-12 14:00:05
Date and Time of the request. (Date format: YYYY-MM-DD hh:mm:ss)
Output Parameters:
Node
Value
Description
method
userStatus
Unique Command for JSON Response
resdatetime
2018-11-12 14:00:05
Date and Time of the response. (Date format: YYYY-MM-DD hh:mm:ss)