| method | M | Text | saveDisposition | Unique Command for JSON Request. (This method value will not be changed) |
| apikey | M | Text | test_org | Unique key map to the organization. (This apikey will change according to client organisation) |
| servicekey | M | Text | VoiceProcess | Unique key map to the process. (This servicekey will change according to client process) |
| Uniquesystemcallid | O | | 345345336546456 | Unique System call id for current Media Communication |
| dispomasterid | M | Numerical | 11 | Unique Disposition Master id |
| disporeasonid | M | Numerical | 15 | Unique Disposition Reasonid |
| remarks | O | Text | Test Remark | Remarks for disposition |
| selecteddatetime | O | Text | | Next Call back Time Blank for Normal Calls (Date format: YYYY-MM-DD hh:mm:ss) |
| contactvalue | O | Text | 9800100200 | Call back Contact Number |
| media | M | Text | Voice In | Email In Email Out SMS In SMS Out Chat Voice In Voice Out Social-Twitter Social-Facebook Video |