| User performance Report | This report creates details information of user performance including user login timing, logout timing, break timing, performance summary, etc. |
| Data Management Reports | This report gives details about the data import into Avhan Toolbar fot O/B calling. |
| Dialer Operation Reports | This reports include detail information of call dialed out, total call dialed out, call disposition details, call logs, etc. |
| Business Operation Reports | This report include information regarding server uptime and downtime, CRM dump report, etc. |
| Chat Operation Reports | This report include details of agent chat operation. |
| Email Operation Reports | This reports generates information about emails such as email received, sent, unsuccessfully email count, etc. |
| Generated Report Status | This module shows all the reports status. |
