|User performance Report
|This report creates details information of user performance including user login timing, logout timing, break timing, performance summary, etc.
|Data Management Reports
|This report gives details about the data import into Avhan Toolbar fot O/B calling.
|Dialer Operation Reports
|This reports include detail information of call dialed out, total call dialed out, call disposition details, call logs, etc.
|Business Operation Reports
|This report include information regarding server uptime and downtime, CRM dump report, etc.
|Chat Operation Reports
|This report include details of agent chat operation.
|Email Operation Reports
|This reports generates information about emails such as email received, sent, unsuccessfully email count, etc.
|Generated Report Status
|This module shows all the reports status.