| screenpop | This event is triggered when new call is received. Customer phone number is received in this event |
| ivriputs | This event is triggered when input entered by caller are sent |
| astatus | This event is triggered when user status is changed at server end. Different status reasons are sent in the event which needs to be processed |
| holdsuccess | Request to Hold Call was successful |
| holdfailed | Request to Hold Call was failed |
| unholdsuccess | Request to Unhold Call was successful |
| unholdfailed | Request to Unhold Call was failed |
| docpush | Received doccument from other end |
| video | Received video call request from other end |
| callsavesuccess | Save call request was successful |
