Data Display Template | Data Display Template allows to select the template based on which the data can be viewed. |
Process | Type of Trunk drop down allows selecting the trunk type. E.g.: All, Customer Line, Agent Line, Conference Line, Team Leader line, Supervisor Line. |
Tenant Name | Tenant Name shows the tenant under which the selected process is created. |
Process Name | This tab shows the name of the selected process. |
Session Name | Session Name tab shows the details of the dialling session for the selected process. Eg: Manual, Voice In, Voice Out, Blended etc. |
Import Count | Import Count shows the number of data imported in the system. |
Dial Count | Dial Count shows the number of dialled calls from the system. |
Pending Count | Pending Count shows the count of data on which dialling is pending. |