Data Display Template | Data Display Template allows to select the template based on which the data can be viewed. |
Process | Process tab allows to select the process from the drop down. Data details of the selected process will be fetched out based on the selected data display template. |
Tenant Name | Tenant Name shows the tenant under which the process is created. |
Process Name | This tab shows the name of the selected process. |
Session Name | Session Name tab shows the details of the dialing session for the selected process. Eg: Manual, Voice In, Voice Out, Blended etc. |
Status Id | Shows the status id of the call . |
Status Description | Shows the status description of the call. Eg: Successful, Network Announcement, No Answer, Busy, Number Not Allocated, Call rejected, User not responding, etc. |
Count | Count tab shows the total number of calls based on the status description. Eg: Count of Successful Calls - 34, Count of Network Announcement - 13, Count of No Answer calls - 41, etc. |