|Recording data type
|Real Time Data:- This will display the current Recordings time for a period of 6 month History Data:- This option will display Recordings which are older than 6 months
|Define the date from which you need to retrieve the recordings
|End Date till the time recordings have to be retrieved.
|Click on Add button to display the recordings of the selected time period
|Display the Date range provided for retrieval of recordings
|Click on Remove if the retrieval date range has to be removed and a new date range has to be defined
|Define a Filter Name which will be a template defined for the selection criteria and can be used in future to retrieve the recordings of the same filter.
|Data Display Template
|It gives an option to select the Data Display Template which will display all the fields which are selected For Eg:-Agent Name Duration of Talking Time Wrap-Up Time Agent extension All Fields will be viewed while generating Recording