Change Status

Author: TeamJodo 337 views

Purpose:

This method to change status / mode of logged in user. We need to pass status code as parameter.

Parameters:

Sr No.ParameterDescriptionData TypeExample
1NstatusStatus Codeint12

Request

				
					var newstatus = {
	“status”;1
}
				
			

Agent Status Codes

Status CodeDescription
1Available/ Ready
11Not Available / Not Ready
12User defined code 1
13User defined code 2

Response is communicated in event handler

astatusDescription
astatusIndicate Change in Agent Status
MessageIndicate actual status Available NotAvailable Talking Dialing preview calltransfer