Jodo Video – live video connect Author: ritika raj 513 views Click on the video icon to start a video call with live Agent. A red indicator on the widget indicates that all ongoing live conversations are being recorded. During the video call, if you still want to continue your chat conversation. You can just click on chat icon. You have the option to pause the video by clicking on the “pause video” button. Selecting “pause video” will hide your video screen from the other end.To resume the video, simply click on the “resume video” option. Clicking on end will only end the video, your chat and call will continue. Need Help ? How can we help? Was this page helpful? Yes No How can we help? Jodo Help Desk with an integrated Knowledge Base, Send