Jodo Toolbar – Voice Call
To initiate the voice call you have to click on the call button.
When user click on call button, a call request is sent to the customer and a voice call is initiated after the customer accept the voice call request.
User may continue to chat during the voice call by typing in chat bar.
You have various options after voice call getting connected such as Mute, Hold, Conference, Image, Video, Screenshare, etc. As shown in the picture below.
Request Customer Screen : You may request to see the customer’s screen using the ‘Request customer screen option’.
Share My Screen : You may assist your customer by sharing your screen using the ‘Share my Screen’ option.