Screen Sharing

Author: ritika raj 433 views

To provide assistance to the customer, the user may want to share his / her screen. This is done using the ‘Share my Screen’ option.

When you press ‘Share my screen,’ a new tab appears, just like in the picture. You can choose to share your whole screen, a specific window, or a browser tab.

You can also request to see the customer’s screen using the ‘Request customer screen’ option.