Recording File Template Page
This helps the users to define the recording file naming conventions based on the client’s requirements The naming convention has some standard definition of generating the file name on a unique System-call ID generated by the application, additionally a user can add up CLID, DNIS, Agent ID, etc. to the File name.
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| Field | Description |
|---|---|
| Add | Allows to add a new recording file template |
| Template name | Shows the name of the template |
| View | Allows to view the details of the configured recording file template |
| Edit | Allows to edit the configured recording file template |
| Save As | Allows to make a copy of preconfigured recording file template |
| View Process | Allows to view the process to which the recording file template is mapped |
| View Organization | This allows the user to view the organizations or processes associated to a particular template. User can associate or dissociate any organization from a particular template |
| Delete | Allows to delete the configured recording file template |