Add Disposition Template Page

Author: TeamJodo 224 views

Field Description
Template Name Display the Template Name in which new Dispositions will be created
Reason To Provide a valid reason
Master Code It shows the master code which has been defined by the user while creating the master template. User get to see this field while creating the ‘Master’ disposition only if the ‘auto increment’ option is not selected while clicking on ‘Add’ button while creating the disposition.
Status Enabling this option will display the disposition in wrap-up mode to agents
Next Clicking on Next will save the changes and takes to the next window
Cancel Directs to the Main window without saving the template