This option allows us to create different User Types such as Agents, Supervisors, Administrators, Auditors, etc.
The user types defined here in the system configuration will be visible in the User Management Tool
We can also allocate, view and edit different privileges for created user type
|Allows to add a new user type in the organization
|Type of the user created e.g.TL, admin etc.
|Reporting authority for the User, like user reporting to Administrator or Supervisor can be selected here