Recording File Template Page

Author: TeamJodo 370 views

This helps the users to define the recording file naming conventions based on the client’s requirements The naming convention has some standard definition of generating the file name on a unique System-call ID generated by the application, additionally a user can add up CLID, DNIS, Agent ID, etc. to the File name.

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Field Description
Add Allows to add a new recording file template
Template name Shows the name of the template
View Allows to view the details of the configured recording file template
Edit Allows to edit the configured recording file template
Save As Allows to make a copy of preconfigured recording file template
View Process Allows to view the process to which the recording file template is mapped
View Organization This allows the user to view the organizations or processes associated to a particular template. User can associate or dissociate any organization from a particular template
Delete Allows to delete the configured recording file template