Jodo Quality Assurance tools
Quality Management
Customer History
Process Filtration to Retrieve Recording
User/Group wise selection
Disposition-Wise Filtration to Retrieve Recording.
Voice-Wise Filtration to Retrieve Recording
Parameter-Wise Filtration to Retrieve Recording
Recording wise Filtration to Retrieve Recording
IVR
Quality Information
Quality Information:Recording Details
Quality Information: Evolution
Quality Information: Call Flow
Articles
- Quality Management
- Customer History
- Process Filtration to Retrieve Recording
- User/Group wise selection
- Disposition-Wise Filtration to Retrieve Recording.
- Voice-Wise Filtration to Retrieve Recording
- Parameter-Wise Filtration to Retrieve Recording
- Recording wise Filtration to Retrieve Recording
- IVR
- Quality Information
- Quality Information:Recording Details
- Quality Information: Evaluation
- Quality Information: Call Flow