User/Group wise selection
Select Group and User name will appear below.
Tick the users which you want to select.
Click on ‘Add’ button next to Group drop box.
The selected user names will appear in selected criteria.
| Field | Description |
|---|---|
| Group | Displays the groups available for the process selected. |
| Add | Post selection of Group user needs to click on Add button which will display all the user list. |
| User | It will display all the user who are associated to the group. * indicates mandatory field. Select at least one User. Click on User check box if all the users’ recordings have to be retrieved t will by default check all the user from the List. |
| Selected criteria | Selecting Criteria display all the fields which are added if any one fields needs to be removed from it than we need to check that field and click on remove button. |
| Filter Name | Define a Filter Name which will be a template defined for the selection criteria and can be used in future to retrieve the recordings of the same filter. |
| Data Display Template | It gives an option to select the Data Display Template which will display all the fields which are selected For Eg:-Agent Name Duration of Talking Time Wrap-Up Time Agent extension All Fields will be viewed while generating Recording |