Skill Template Name to be defined. * indicates the mandatory field.
Skill Master
It will show all the skills type which are created under Skill tab. User can select the require skills and can assign to the Agents. * indicates mandatory field.
Skill Details
It will show all the Skills details which are created under each skill type . User needs to simultaneously select the skill Details with Skill Master that can be further assigned to Agents. * indicates mandatory field.
Search
User can enter the name of Skill Template to search.
